Feedback and complaints
When working with Down Syndrome International, everyone should:
- Be safe;
- Feel listened to and respected.
You can tell us:
- If we have done something good;
- If you have a problem or complaint;
- Ideas for how we can get better.
There are different ways you can tell us:
- You can fill out our online feedback form below;
- You can email us at feedback@ds-int.org
- You can call our UK office on +44 (0)1395 493108;
- You can talk to a member of the team you already know.
We will answer you as quickly as we can.
How we manage complaints:
Our complaints policy explains how we manage complaints:
Our complaints policy will be available here soon.
If we have been unable to resolve your complaint, you can contact the UK Charity Commission.